Cosi Bella Day Spa in Martinez, California

The most complete information about spa "Cosi Bella Day Spa" in Martinez

Contacts of Cosi Bella Day Spa

Address:
514 Ferry Street, Martinez, California 94553

Website:
sherriscopleyatcosibelladayspa.com

Phone:
+1 925-957-6443

Types:
SPA

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Sarah Summers

Posted Nov, 15 2019

I recently moved to the area and thought I would try to find a salon locally. I found a Groupon that included a cut, color, deep condition and blow out. I called the salon first to make sure they had an apt for me and the person told me not to buy the Groupon and to just go through them directly. Not a big deal. I show up for my apt and the girl is running a little late (still, not a big deal). Then she finishes and tells me that she hasn't eaten and if I would mind if she took her lunch (ok, a little weird). Of course I told her it was fine. I'm finally in the chair but it's now 30+ min late. She ran out of time to do my deep condition and blow out so I left there with wet hair and headed to dinner. She kept saying that I should have known how long I needed but I would have left there on time IF she had started me on time. She told me to contact her and I could come back for the deep condition and blowout and she wouldn't charge me. So, I contact her after to schedule it and she tells me she's booked for a month! WHAT??!! You started late, couldn't finish the service that I paid for and now I can't come back for a month for just a deep condition and blowout?! I responded that I guess I would have to wait a month and I never heard back from her again. I cannot speak for all the stylist at this salon but the experience I had was beyond unprofessional!